Member Services Representative Fitchburg

Member Services Representative

Full Time • Fitchburg

Reports to:

  • Manager
 

Requirements: 

  • Fluent in English
  • Proficient reading and writing skills
  • Computer Skills
 

Special Skills: 

  • Strong customer service skills
 

Responsibilities: 

  • Membership Sales
  • Greet all members & guests with a smile and wish them well as they exit the club
  • Check in all members and guests in accordance with company procedures
  • Facilitate any messages on club software at member check-in
  • Answer phones in courteous, helpful, professional manner
  • Communicate special events to members and guests
  • Maintain an atmosphere, which makes members feel welcome
  • Facilitate all member requests or forward to a manager
  • Maintain professional disposition at all times
  • Sell retail products
  • Schedule member services: tanning, etc
  • Facilitate payment of member services in accordance with company procedures
  • Know club facility, services, and schedules
  • Maintain a clean and organized work area
  • Assist in all projects as delegated by club management
  • Follow all policies and procedures in the Employee Handbook
  • Opening and closing duties
 

Meetings: 

  • Monthly or Weekly Department Meetings Employee Training Meetings
Compensation: $15.00 - $17.00 per hour




(if you already have a resume on Indeed)

Or apply here.

* required fields

Location
Or
Or

Perks & Benefits

Crunch offers comprehensive benefits for eligible employees.

Free Membership
Employee Discount
Paid Time Off
Health Benefits for Full-Time Employees